Heppner pursues its CSR commitment

The strength of a long-term vision and solid anchoring

Deployed wherever Heppner is present, CSR and energy transition are among the Group’s strategic pillars. A vector of team cohesion and mobilization of the entire ecosystem, the CSR commitment is also a major lever for innovation because of the constant questioning it generates.

Measure, act and progress: the key words of CSR at Heppner

The long-term vision and agility that characterize the Group in its development strategy are applied to the actions deployed on CSR issues. The three pillars of the Group’s CSR strategy are thus subject to measurement and evaluation, the conclusions of which lead to objective action plans implemented with the aim of making progress.

• The energy and ecological transition, great challenge of the transport sector, is put into practice wherever decarbonization is possible (vehicles with less emissions, decarbonization of routes, training in eco-driving, energy renovation of buildings, reuse of pallets, responsible purchasing, etc.). The tools Ecovadis and Deepki make it possible to measure and manage the carbon impact of activities and substantial investments have been made with a view to converting half of the Group’s fleet to NGV by 2025. Between 2018 and 2021, fleet-related emissions were reduced by 6% and the target is -20% by 2025. Heppner went from a D (2020) to a vC (2021) rating in the Carbon Disclosure Project assessment, an outperformance compared to the sector average!
• Support for employees, the lifeblood of the company – which it is essential to be able to attract and convince to stay there – is a major focus of CSR. The subject of inclusion in particular has an important place and reference positions have been created throughout the territory, the support as close as possible to the field making it possible to achieve a rate of employment of people with disabilities. 4.2% in 2021 (compared to 3.5% in 2020). The training policies within the Group make it possible to promote development and internal mobility, because the field of possibilities is substantial at Heppner. With the Heppner Progress training platform, nearly 18,000 hours of training were thus provided to employees. Finally, the opinion of employees is taken into account and measured via the Great Place to Work audit, the second edition of which, beyond a very high participation rate (76% vs 59% in 2020) indicated a increase in the confidence index by 6 points (64 in 2021 vs 58 in 2020 in France). The objective for 2022 is to obtain the certification which corresponds to the index of 65. “This model allows us to continuously measure our progress, but above all the path still to be covered so that the employee experience at Heppner is unique”, recalls Emmanuel Ledroit, Group HR Director
• The contribution to a more sustainable society, the company is committed to all stakeholders in its value chain, with a responsible purchasing policy, lasting relationships with audited suppliers and supported in their CSR policy. Active listening to customers is put in place, in order to have a global vision of customer satisfaction, but also a precise visibility of their expectations according to the territories, the services and their sector. They are given the opportunity to make the carbon impact a service selection criterion.

Employees also act and engage in social projects rooted in their reality of life and territory, to which the Group gives its full support. Solidarity transport, Second Chance School, Skills sponsorship, or even lasting relationships with associations such as Magie à l’Hôpital – whose objective is to make the eyes of children hospitalized in long illness shine – are also dear causes. to the Group and for which all employees are proudly mobilized. Heppner also launched, in Spring 2021, the Solidarity and Territories Initiatives, in order to support a solidarity project launched by a Group employee. This is how Marina Dittberner, an employee of the agency in Gronau, Germany, came up with a project close to her heart after losing her daughter to cancer. Heppner provided financial support and she was able to create her LENA association, the objective of which is to provide support (material, administrative, logistical) to end-of-life patients and caregivers for home care in the best possible conditions. possible conditions.

“Look far, speak frankly, act firm”, these words of Pierre de Coubertin clearly express our conception of CSR issues at Heppner. The exercise of the CSR report is indeed a form of introspection that confronts us with the responsibilities that we know we have, while announcing new challenges to be met. The progress already made gives the Entrepreneurial Spirit that we defend as our Purpose all its letters of nobility. It is a real accelerator in the deployment of our actions, each of our employees proudly adopting the company’s commitments for a more sustainable society. » adds Jean-Thomas Schmitt, Chairman and CEO of the Heppner group.

Heppner press release.