“Our goal is zero injuries and zero accidents,” recalls Yves Le Goff, in charge of the vehicle fleet and the Safe Fleet program at Johnson & Johnson. This manager combines several actions to limit employees’ exposure to road risks as much as possible.
Launched 28 years ago, this Safe Fleet program notably uses training courses on the circuit or on the road with the service provider Beltoise Evolution every three years. These courses include a theoretical part, communication and awareness-raising actions, support for managers to help them better monitor employees and post-accident interviews, also conducted by Beltoise.
One of the objectives of the group, which analyzes its claims experience in detail, is to act where the shoe pinches. “About 40% of impacts occur at the rear or front, which indicates a lack of reflexes with safe distances. During one of the training sessions, the emphasis was therefore placed on this problem”, explains Yves Le Goff.
“While training on the circuit or on the road comes back every three years, the important thing is to vary the themes in order to ensure the impact on our drivers. And these days, which always include a theoretical part, show a high level of employee satisfaction, with a score of 4.8 out of 5. Six years ago, drivers took a trip around town with an on-board camera, with in addition a virtual part on eco-driving. Last year, the training took place on the circuit with exercises such as emergency braking”, relates Yves Le Goff.
Admittedly, these training courses had to be replaced by virtual classes during confinement. But this has led the training actors to develop distance learning programs (see also the article on page 54). “Training resumed in September 2021 and we managed to catch up. All of our drivers have therefore followed their course,” says Yves Le Goff. In addition, the company offers e-learning modules to its employees twice a year. “They can target vigilance and concentration, a theme that we put forward at the end of confinement”, specifies this manager.
Another action: the setting up of stands and workshops during the annual Safe Fleet day, with in particular “simulators to test emergency braking or night driving, or even focus on two-wheelers” , adds Florence Burdy, group communications manager.
… and challenges
“We are also taking advantage of this Safe Fleet day to reward the best drivers. For example, we have established a grid of points corresponding to infractions. It takes into account, over twelve rolling months, accidents and incidents according to mileage, the number of license points, restitution costs, etc. », explains Yves Le Goff. Note that beyond a certain number of points, the driver is considered at risk.
And Johnson & Johnson can measure progress. “We are achieving good scores in terms of claims, i.e. 6.67 crashes per million miles (CPMM) in 2021. But these results are still insufficient. We recorded 114 accidents with a third party in 2021. 68% of our accidents mainly concern shocks linked to maneuvers, explains Yves Le Goff. Finally, our road safety prevention action plan is audited every three years by a specific group team that travels from country to country,” he concludes.